Management Concept
These developmental programs, for the most part, focus on that critical middle management core, the supervisor. Supervisors are the back bone of every operation; yet often do not possess the tools needed to fulfill their operational success.
These training programs are constructed around the concept of managing team performance based on a prescribed set of values and related standards. To be effective, each member of the team must understand the mission of the organization and know what their contribution to creating success is. The mission is the road map – the supervisor is the guide. With this knowledge, it is an easier matter for a qualified Supervisor to create the necessary teamwork that will make the organization exemplary.
Here then is a real opportunity to break the cycle. If you are seeking an operation that runs smoothly and efficiently, an operation in which those making the decisions affecting the guest’s satisfaction are at the point of contact; an operation where you achieve the results that you desire, then it’s time to qualify, empower, and motivate your front line managers and supervisors.
These programs not only equip the guest contact supervisors with the knowledge they need, but often follows them into the workplace and continues the critical coaching process as they interact with their team and the guest, thereby ensuring “learning through practice.”
Creative Food and Beverage Solutions in conjunction with the Freeman Group also offers additional management tools to define and augment your training experiences and to keep the organization tracking towards it objectives.
These training programs are constructed around the concept of managing team performance based on a prescribed set of values and related standards. To be effective, each member of the team must understand the mission of the organization and know what their contribution to creating success is. The mission is the road map – the supervisor is the guide. With this knowledge, it is an easier matter for a qualified Supervisor to create the necessary teamwork that will make the organization exemplary.
Here then is a real opportunity to break the cycle. If you are seeking an operation that runs smoothly and efficiently, an operation in which those making the decisions affecting the guest’s satisfaction are at the point of contact; an operation where you achieve the results that you desire, then it’s time to qualify, empower, and motivate your front line managers and supervisors.
These programs not only equip the guest contact supervisors with the knowledge they need, but often follows them into the workplace and continues the critical coaching process as they interact with their team and the guest, thereby ensuring “learning through practice.”
Creative Food and Beverage Solutions in conjunction with the Freeman Group also offers additional management tools to define and augment your training experiences and to keep the organization tracking towards it objectives.
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